Mövenpick Waterpark Resort & Spa Soma Bay

Dear Sandra, Thank you very much for taking the time to share your comment in regards to your recent stay with us at Mövenpick Resort Soma Bay. The service provided to our guests is the primary concern, and feed-back such as yours is always highly appreciated in order for us to continuously strive for excellence and provide the best service at the Mövenpick Resort Soma Bay and at all Mövenpick Hotels & Resorts. We have taken note of your comments regarding the customer service and language skills of our staff. Once again, thank you very much for taking the time to provide us with your feed-back and we look forward in welcoming you back to the Mövenpick Resort Soma Bay in the near future. Sincerely yours, Yousry Ali General Manager