Mitsis Faliraki

Dear Helmut, thank you very much for choosing our hotel for your vacation and for taking the time to share this review and your experience with us! We are delighted to read that you enjoyed our beach facilities and the services from each staff member! Our team works tirelessly to ensure that every guest receives exceptional care, and we will be sure to share your feedback with them. Positive reviews like yours serve as a great motivation for us to continue delivering outstanding experiences to all our valued guests. However, we are sad to read that our dining options did not meet your expectations. We are passionate about offering you rich culinary experiences in the all-inclusive and à la carte restaurants of our hotels & resorts, inspired by the Greek and international cuisine. We strive to provide a large variety of dishes, which is why we implemented different buffet theme nights following a 14-days-schedule in order to avoid any repetition. Furthermore, we regret that you did not mention your concerns to our Front Office Team during your stay, so we could have taken measures to improve your dining experience! Our chef is always available and would have been more than happy to prepare tailor-made dishes for you or we could have arranged table reservations in our a la carte restaurants for you! Please rest assured that we will share your valuable comments with the concerning departments to investigate on our procedures! Once again, thank you for choosing our hotel for your vacation! We appreciate your support and hope to have the pleasure of serving you again in the future. Kind regards, Mitsis Faliraki Team