Das Hotel ist in die Jahre gekommen und es gibt viele Punkte die zu verbessern sind. Das Essen im Hauptrestaurant war eine Katastrophe.
- ZimmergrößeEher schlecht
- SchlafqualitätEher schlecht
Sehr Hellhörig
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Johannes |
| Alter: | 31-35 |
| Bewertungen: | 30 |
Dear Johannes, thank you for taking the time to share your personal experience regarding your recent stay with us! We are sad to see this low rating and to realize that we have not been able to meet your personal expectations. Regarding the our hotel facilities, we would like to mention that our hotel was renovated in 2011. Every year, repairing and constructions are done to keep the hotel in best condition and if something comes to our attention, we are here to assist our guests anytime they wish. We regret you did not mention any aspects you might have noticed in your room, in order for us to takes measure to improve your stay immediately. Concerning our dining options, we are passionate about offering you rich culinary experiences in the all-inclusive and à la carte restaurants of our hotels & resorts, inspired by the Greek and international cuisine, always accompanied with the most exquisite drinks and cocktails to please the most demanding palates. Each season we upgrade our F&B offerings with the commitment to serve the experiential needs of the international traveler. We are sad that our options in the main restaurant did not meet your expectations. Our chef is always available and would have been more than happy to prepare dishes tailor made on you for each day of your stay. We do understand that each guest has different taste and needs, and we always try our best to create an enjoyable dining experience for you. Moreover, our Guest Relation and Concierge Team would have been here for you to arrange additional table reservations in our a la carte restaurants for you. We would like to thank you for providing us with your feedback, because this is our best tool to evolve and provide better services day by day. We want to continue being pioneers at Greek hospitality and your feedback is very helpful for us. Stay assured that we will share your constructive comments with our team. We would be pleased to welcome you again in our Unique Destination to provide you with a vacation that you expect and deserve. Kind regards, Mitsis Faliraki Team
