Anlage sehr schön. Ruhig. Weite Wege zum Frühstück, Frühstück kärglich. Ohne Fantasie bis sparsam. Eine Lachnummer die Marmeladen. In winzigen Portionen abgepackt in Apothekergläschen. Das Swimmingpool die Fliesen an den Rändern voll Dreck Fett und Schmutz. Das Perspnal sehr nett hilfsbereit und teilweise sehr unerfahrene Lehrlinge.
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Dear Gunther, Warmest greeting from Mercure Bali Sanur resort. Thank you for taking the time to share your sincere feedback and most certainly there’s always room for improvement. First and foremost, I would like to express on behalf of the entire Mercure Bali Sanur Resort , our most sincere apology for the shortcomings you encountered during your stay. Your disappointment and dissatisfaction is fully understandable and this is certainly not the lasting memories we wish our guests to remember us by. Gunther, We appreciate you sharing your concerns, We sincerely hope there will be another opportunity to welcoming you back and showcase all the improvements we have made by then. Warm Regards, Dayu Purba Asst. Guest Experience Manager
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