- Preis-Leistungs-VerhältnisEher gut
In den Restaurants gibt es Teller & Gläser die verschmutzt sind oder massive Wasserflecken haben. Hier fehlt eindeutig eine ordentliche Reinigung.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im September 2019 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Laura |
Alter: | 26-30 |
Bewertungen: | 1 |
Dear Guest, Hereby, we would like to thank you very much for taking the time in writing your personal review regarding your visit in our Hotel. Instead we are surprised to read about your dissatisfaction and we are very disappointed that you preferred to write and give us your worst rate. We are always striving to offer our best attention to our clients, to that effect the management is present around the clock and eager to resolve any problem and give total satisfaction to our guests within human dimensions possibility of a mistake in our services. Regretfully we have not been contacted during your stay so to take care immediately any point raised. However, we feel that your strict comments noted does not reflect our accommodations standards and the accurate picture of our hotel facilities we offer. This is the first time, which we have to ask from a reviewer, to check if she/he has posted her review for the right hotel. We are sorry, but we cannot believe these comments. Nevertheless, we may assure you that we continued to offer our authentic Cretan hospitality and high-quality service . Best Regards The Hotel Management