Joy Island

Dear Sandra, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you had such a fantastic holiday at our resort. It brings us great joy to know that you enjoyed the various excursions we offer and that you had the opportunity to experience a truly restful sleep during your stay. We apologize for any inconvenience regarding the minibar refill and cleaning oversight; please know that we have taken note of your feedback and will address these areas to ensure a consistently exceptional experience for all our guests. We are delighted to hear that your Island host, Awesome, provided outstanding service and assisted in making your stay memorable. Our team takes great pride in delivering personalized and attentive care to all our guests, and we are thrilled that this was reflected in your experience. It is wonderful to know that you found our culinary offerings to be delicious with a wide selection to choose from. Your satisfaction with the food and service is truly rewarding for us, and we appreciate your kind words. Your feedback regarding the friendliness and helpfulness of our team is greatly appreciated. We strive to create a warm and welcoming environment for all our guests, and we are thrilled to hear that our team's efforts contributed to your comfort and enjoyment. Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back for another dream holiday in the future. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives