JAZ Elite Casa del Mar Beach

Dear Mr. Detlef, Thank you very much for your comments in regards to your recent stay with us at Jaz Casa Del Mar Beach. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. Kindly be informed that we discussed your comments with our Executive Chef , and we can assure you that he personally is looking into the matter regarding widening of food selection in Main restaurant. We sincerely hope that you will notice the difference on your next visit to our resort. Hygiene is top priority to us and we have a clear and precise action plan to ensure that high levels are met. Everything to do with health and safety is monitored by a Health and Safety Committee carry out audits on everything relating to guest safety including food and drinks. Mr. Detlef, once again, thank you very much for your constructive feed back and we will be pleased to welcome you again in Jaz Casa Del Mar Beach. With best regards, Hotel Management