Hotel Kempinski San Lawrenz

Dear Markus, Thank you very much for sparing your time to provide us with your review about your recent stay with us. I am sorry to read that the rooms were not what you had expected and what you were looking forward to. It is true that many of our team members come for a traineeship and are at the beginning of their careers, hence some mistakes might occur. My apologies for any inconvenience that occurred. On the other hand, rest assured that we do extensive training for the benefit of our guests and trainees. Thank you for staying with us and I do hope that you will afford us another opportunity in the future with a return visit. Yours sincerely, Alberto Hormigo Cebolla General Manager of Kempinski Hotel San Lawrenz