Esperos Village Blue & Spa - Adults only

Dear Bj, thank you for taking the time to share your review with us and we are sorry to see that your expectations were not fully met. We have read your feedback very carefully and we would like to assure you that all points of your concern have been noted by our management team. Taking this opportunity, we would like to kindly assure you that top cleanliness and the safety of our guests is always our prime concern and ensured by thoroughly applying the latest and most updated Hygiene Protocols and ISO requirements that secure the highest level of health, safety and cleaning for our valuable guests. Please rest assured that all rooms, as well as public areas, are thoroughly cleaned and then checked by our housekeeper on a daily basis, so your friendly feedback will be taken into account in order to see what may have gone wrong in your case. Hoping that you will give us the opportunity to welcome you back to our property in the future, we wish you all the best. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group