Esperos Palace Resort & Spa

Dear Irmhild, Thank you for your valuable feedback. We are thrilled to hear that you enjoyed your three-week stay and you were completely satisfied with all the aspects. Regarding your experience with our reception staff on the final day, we are sorry to hear that you felt our service did not meet the high standards we aim to uphold. We strive to ensure that all our staff are consistently friendly and courteous. Please rest assured that we will remain commited to providing the best possible hospitality to all our guests. Your feedback is essential in helping us enhance our service. We look forward to welcoming you back and ensuring that your next stay is flawless. Best Regards, Michael Giannikos Guest Services Department Esperia Group