Eastin Grand Hotel Sathorn

Dear Valued Guest, Warm greetings from the Management Team of Eastin Grand Hotel Sathorn Bangkok. Thank you very much for sharing your feedback with us. We are pleased to know that you chose to stay with us and sincerely appreciate your comments. We regret to learn that your experience regarding the late check-out and room size did not fully meet your expectations. Please kindly note that late check-out is subject to room availability on the day of departure. As our hotel often experiences high occupancy, extending the stay for several additional hours may require reserving the room for an extra night, which is why a full-day charge may apply. We truly apologize for any inconvenience or misunderstanding this may have caused. Your feedback is very important to us, and we will continue to review how we communicate such policies to ensure greater clarity for our valued guests. We do hope to have the opportunity to welcome you again and provide you with a more seamless and enjoyable experience in the future. Warm regards, Management Team Eastin Grand Hotel Sathorn Bangkok