DoubleTree by Hilton Trieste

Dear Ms. Helga, Thank you for sharing your impressions of your recent stay. We are delighted to hear that you found the hotel impressive and appreciated the spaciousness of our rooms. We are sorry to learn that the freestanding bathtub did not meet your expectations and that using it was inconvenient. Our aim is for every aspect of the room to contribute to a comfortable and seamless experience, and your comments help us understand where the stay fell short of that ideal. It is encouraging to know that, aside from this, the rest of your visit felt very much in line with what you hoped for. We value your feedback and appreciate you taking the time to let us know what worked well and what could be improved. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Best regards, Naima Raia Front Office Shift Leader