Mit der Weiterempfehlung liege ich etwas im Zwiespalt - einerseits ist das Personal ist freundlich und hilfsbereit, der Nachbarstrand "Abu Dabbab" wunderschön, doch - andererseits wie schon erwähnt würden wir der Unterkunft max. 3 1/2 Sterne anrechnen und der Preis für diese Hotelanlage ist massiv zu hoch angesetzt.
- Ausstattung des ZimmersGut
- GeschmackEher gut
- FreizeitangebotEher gut
Beliebte Aktivitäten
- Strand
- Zustand & Qualität des PoolsEher gut
Infos zur Reise | |
---|---|
Verreist als: | Paar |
Dauer: | 2 Wochen im August 2022 |
Reisegrund: | Strand |
Infos zum Bewerter | |
---|---|
Vorname: | Marlene & Jürgen |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear our valued guest, Warm greetings from Concorde Moreen Beach Marsa Alam . On behalf of Concorde Moreen resort’s Management &Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay with us from the quality of service , which did not meet your expectations. We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us. Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met. Kind Regards Alisa Lytvynova Guest Relation Officer