Boutique 003 Köln am DOM, Trademark Collection by Wyndham

Dear Tina, Thank you for taking the time to share your feedback about your stay with us. We appreciate your comments about our central position, which puts our guests within moments of Cologne's historic district. We are sorry that some aspects of your stay did not meet your expectations. Our team regrets the delay you experienced at check-in due to the room preparation. While our accommodations come in various configurations to suit different needs, we aim to ensure each room meets our quality standards. Our front desk team is always available to address any concerns during your stay. We hope you managed to take advantage of our prime location to explore the renowned Cologne Cathedral, the vibrant shopping districts and the cultural landmarks that surround us. We would welcome the opportunity to serve you again and ensure a more comfortable experience. Best regards, Gunnar Mittermaier, Betriebsassistent