Boutique 003 Köln am DOM, Trademark Collection by Wyndham

Dear Jeanette, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. Our team members strive to deliver attentive service to each guest, and we regret falling short during your visit. The comfort of our guests remains our priority, and our staff is available around the clock to address any concerns that may arise during a stay. We take great care to maintain our premises to the highest standards, with daily housekeeping services ensuring the upkeep of all our rooms. Our front desk team is always ready to assist guests with any requirements to enhance their comfort. We hope you will give us another opportunity to demonstrate the quality of service we consistently aim to provide. Best regards, Gunnar Mittermaier, Betriebsassistent