Boutique 003 Köln am DOM, Trademark Collection by Wyndham

Dear Oliver, We appreciate you taking the time to share your feedback about your stay with us. We are pleased to learn that you found our rates to offer good value for your stay. We sincerely apologize that your stay did not fully meet your expectations. The comfort of our guests is paramount, and we regret the challenges you encountered with the room dimensions and bathroom facilities. Our team strives to maintain the highest standards of service, and we are sorry to hear about your experience during breakfast and at check-in. Nonetheless, we are grateful for your positive remarks about the check-out process, where our team had the opportunity to properly address your concerns. We hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, Gunnar Mittermaier, Betriebsassistent