Blue Lagoon Resort

Dear Kai, Thank you for sharing your comments and for choosing to stay with us for your holidays. We are disappointed to hear that we did not meet your expectations. Please note that our members of staff are multilingual and many of them also speak German. We hope that you contacted any member of staff if you felt displeased at any point during your stay, as we would do our outmost to address any issues in order to make your stay more pleasurable. We do offer a wide variety during breakfast and continental breakfast and we are sorry to hear that you felt that orange juice was your only option. Please note that fresh juices are not included in All-Inclusive but are with extra charge. In regards to the food we are sorry to hear you were not satisfied. We hope you had the opportunity to try the full selection of our restaurants in order to add more variety to your meals. Once again thank you for your comments. We are sorry that you were not entirely satisfied with your stay and we hope that you will give us the opportunity to welcome you back to our hotel in the future. Yours sincerely, The Hotel Management