AX Sunny Coast Resort and Spa

Dear esteemed client, May we take this opportunity to thank you for your constructive comments and we apologize if the Sunny Coast Resort and Spa has not reached your expectations. Our mission and target are always to take on negative comments from clients and take necessary action to grow and ameliorate our services for an ever greater satisfaction for our clients. As you may have been aware, during the last three years the resort had been undertaking a structural and gradual refurbishment project to modernize the resort and its facilities. It could be that certain mishaps you have encountered were mainly due to these works. May I on behalf of the management, yet again, offer my sincere apologies for any inconvenience raised during your stay with us. In the meantime, we are glad and proud to announce that the large part of the refurbishing project is ready, henceforth, we are confident that most of your complaints have been addressed. With respect to the TV Channels, currently the Sunny Coast is offering only 2 German speaking channels, Eurosport and RTI. However, in the near future an increase of channels, among which German stations will be added to every room. This effort to increase services to our clients is shown by our latest initiative, namely, the Wii Sports and Wii Family packages,which are now being offered for all the family to enjoy in the comfort of their room with a 42" flat screen. While trusting that you accept our apologies, should you decide to render us another visit, please do not hesitate in contacting the resort directly. Best regards Front Office