Amadria Park Jure

Dear Mr. Schander Thank you for choosing Solaris for your fourth vacation in Croatia, and that you took the time to write your valuable feedback. It is nice to hear that you liked our clean see and especially our national jewel Krka. Regarding your problems with the air conditioning in the room we received a sign only the first day of your stay and repaired it in a timely manner. Except to altering the bulbs in the bathroom additional complaints from your side we have not received. As far as the prices are concerned, we are sorry we did not meet your expectations completely. However, the Solaris resort offers a great variety of extra activities and services and some of them are paid as you noticed, but we do offer various discounts, e.g. for paying in advance when making a reservation, or for paying at the hotel front desk instead at the beach/tennis court and similar. Moreover, for majority of extra services we offer discount for children from 3 to 12 whereas children younger than 3 can enjoy these for free. We are especially proud of our children animation, kids' clubs and the whole range of activities for the youngest. I'll be free to correct a few numbers from your review; mineral water 0.5l in hotel costs 1,50 EUR, ticket for Aqua park costs 15 EUR for adults and 10 EUR for children younger than 7, + additional discounts for hotel guests , a size of the room in which you stayed is 22,10m2 + blc 4,6m2, in our offer we also have larger rooms (32m2) that you could book. We find our prices acceptable and competitive, and we will continue to try to resist the general price increase caused by the Croatian entry into the European Union. I cannot help feeling that the cause of your dissatisfaction is misunderstanding and I am extremely sorry that we did not have a chance to correct it during your stay. I hope you will accept an apology and give us a chance to once again see you in Solaris. Kind regards to you and your family, Ante Pavić Hotel Jure Manager