allsun Hotel Zorbas Village

Dear Andreas, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every guest. We greatly appreciate your comments about aspects of the room that need updatiing. It is our pleasure to inform you of our improvements and restorations in the near future. About your early awake at 08:00 because of a chainsaw, we would like to inform you that every new season we do a regular maintenance to all our palm trees and of course to apologize for the inconvenience. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. Please reach out to me directly at (e-mail) if you would be willing to give us a chance to turn around your experience. It would be such a pleasure to personally welcome you back to our hotel with the additions and the improvements you have suggested. With much appreciation Iro Georgopoulou Guest relations gr-zorbasvillage@vitahotels.info