Corona: Alle Reisehinweise, Umbuchungs- und Stornierungsmöglichkeiten
Informationen des Hoteliers zu Corona-Maßnahmen
Update: 2020-08-11
Read before you come!
Hotel status
We are open and we accept reservations all the time. If you want to visit us, don't be afraid to come. If you want to cancel your booking, we will refund the costs incurred so far in accordance with the cancellation policy, or advise you on another date. In addition, we remind you that you can exchange your current booking for a voucher.
Hotel security
In order to make your stay more secure, we have taken the following steps:
You will find antibacterial soap in every room
Our rooms and common spaces are regularly ozonized to eliminate all germs
Each room has the option of opening the window
We have strict procedures for cleaning and sanitizing hotel rooms with special disinfectants
Hotel linen is washed with a hygiene barrier (according to hospital standards) - bactericidal and virucidal effect
We perform frequent decontamination of touched places located at the height of the hands, such as buttons in the elevator, door handles, reception counters, countertops in bathrooms and conference rooms
At the hotel reception you will find an antibacterial liquid
Our staff is equipped with protective measures and additional disinfectants
We conduct regular training of our employees in the field of proper hand hygiene and awareness about COVID-19; this is key to fighting the spread of the virus and maintaining good health for our employees and visitors
Your room will be cleaned and ventilated daily to minimize the risks
Hotel staff regularly disinfect their hands and their workplace
We work in disposable gloves
All meals are delivered to rooms in secured vessels
Direct contact
If you need help or have any questions for us regarding reservations or precautions, please contact us by phone: +48 506 196 017, 81 478 50 60 or by e-mail at recepcja@hotelilan.pl
Both forms of contact are available 24 hours a day, 7 days a week.
Useful information
We recommend following the information on gov.pl to avoid false information.
If you observe disturbing symptoms (such as high fever, coughing and shortness of breath), contact the NFZ helpline 800 190 590, or use the search engine of an infectious hospital or GIS facility https://gis.gov.pl/mapa/
On our website www.hotelilan.pl you can view all available offers and make reservations. Apackages available there are constantly updated.
