Corona: Alle Reisehinweise, Umbuchungs- und Stornierungsmöglichkeiten
Informationen des Hoteliers zu Corona-Maßnahmen
Update: 2020-08-17
In order to achieve the highest cleanliness and hygiene standards, we have partnered with a world-leading provider in testing and inspection to certify that the appropriate safety standards and cleaning protocols are fully in place and allow Goulielmos Hotel to start operating again. In addition, in our website you may find our Hotel Hygiene Protocol, “Health First” that follows all the guidelines of the Greek National Public Health Organization and the Ministry of Tourism.
OUR PEOPLE
Every staff member is using all the necessary Personal Protection Equipment (PPE) and has received expert training on hygiene measures and the latest information on coronavirus.
RECEPTION
We avoid overcrowding in all common areas and guests are encouraged to prefer the contactless ways of payment via credit / debit cards at their check out time.
Extention of check-in and check-out period between stays. Check-out until 11:00 a.m. and check-in from 15:00 pm. During the time between each check-in and check-out between different guests the room is cleaned, thoroughly disinfected and adequate natural ventilation of the space follows.
Hand sanitizers are available in all common areas and also inside every room of the hotel, and we encourage their frequent use by staff members and guests. Masks are available upon request. Infrared thermometers are available at the Front Desk to conduct temperature checks of our guests and employees upon request. Visitors that do not belong to our hotel tenants will only be allowed upon communication with the Reception Team.
RESTAURANT
We extend our breakfast serving hours and we modify the decoration of our indoor and outdoor spaces, in order to maintain the necessary social distancing and avoid overcrowding. In buffet restaurants, special screens have been placed for greater safety When visiting the buffet, no plate is required as a member of staff will take guests' orders and prepare it for them
CLEANING AND HOUSEKEEPING
For the safety of all guests and employees, we have adopted very strict measures for the cleaning and disinfection of rooms and common areas. We have supplied all the appropriate disinfection tools with dry steam and extended the hours that the rooms remain empty before they welcome the next guests, in order to achieve the highest level of ventilation.
Housekeeping services will not be provided during a guest’s stay unless otherwise indicated by the guest during the preregistration process or check in.
For departures, 2 protocols apply:
a-Normal cleaning and waiting 24 hours before the room is available to a guest or
b- Meticulous cleaning - disinfection of the rooms and bathrooms for same day use.
FOOD AND BEVERAGES
We strictly follow the highest standards of food hygiene according to the Greek Regulations of Food Safety.(HACCP)
We have increased the frequency of compliance checks on our food safety standards and conduct more intensive cleaning and disinfection procedures in all F&B areas, the kitchen and the storage rooms.
POOL AREA
We comply with all the strict regulations about water cleaning and maintain the appropriate chlorination level. We make sure that overcrowding is avoided inside the pool and we have adjusted the pool area decoration in order to achieve both social distancing and relaxation of our guests.
A response plan has been drawn in order to be able to isolate any potential incident in our hotel. All guests will be notified accordingly. The affected guest will be assigned to a specific special trained member of Hygiene and Safety Team, who will solely be responsible for taking care of. Our Reception Team will be at your disposal at any time for any further assistance you may require.
Till we meet again, stay healthy, stay safe.
Best wishes,
Stelios Chatziandreou
General Management of Arion Hotel
