Hotel Sheraton Soma Bay Resort

Dear Ms.Elisa, During the winter season, from December 1 to February 28, the hotel pool is heated during the day to maintain a temperature between 25°C and 28°C. For safety reasons, the pool remains closed at night. In support of environmental sustainability, pool heating is regulated based on the outdoor temperature; for instance, if the ambient temperature reaches 25°C, the pool may not be heated. Please note that the Water Park water is not heated. The slides are located at the aqua park, not at the main pool. Wishing you a great day. Noha Kamel, Director of Quality Assurance