Dear Ms.Julia, Greetings from Sheraton Soma Bay, please note that the main restaurant is expected to reopen by September 25th, provided there are no delays. In the meantime, the Italian restaurant is offering a delicious buffet selection for breakfast, lunch, and dinner. Additionally, snacks are available at the Sea View Restaurant from 15:00 to 17:00 for all-inclusive guests. Wishing you a wonderful day. Noha Kamel, Director of Quality Assurance
Wir sind ab 24. November 2025 im Hotel. Welche Renovierungsarbeiten sind noch nicht abgeschlossen?
Wir sind im Hotel vom 30.09. bis 07.10.2025. Welche Restaurants sind geöffnet? Ist die Strandbar geöffnet? Gibt es Abendunterhaltung?
Dear Ms.&Mr.Inge & Dieter, Greetings from Sheraton Soma Bay, we’re pleased to inform you that the Italian restaurant is now open and serving a buffet for breakfast, lunch, and dinner. For guests on the all-inclusive package, a complimentary snack is available daily from 15:00 to 17:00. The beach remains open and accessible at all times. Yes, there is evening entertainment. Wishing you a wonderful day Noha Kamel, Director of Quality Assurance
Ist jemand aktuell vor Ort und kann beschreiben wie schlimm die Bauarbeiten sind?
Lärm am Strand? Generell Lärm?
Pool nutzbar?
Wo findet da Essen stat
Hallo, was kostet ein Upgrade Vorort von Halbpension auf All Inklusive für Erwachsene und Kinder u.sind die Getränke zu den Mahlzeiten im Preis drin?
Dear Ms.Nina, Greetings from Sheraton Soma Bay ,Please feel free to send me an email, and I’ll be happy to share all the details with you. You can reach me at noha.kamel@marriott.com Wishing you a wonderful day. Noha Kamel, Director of Quality Assurance
Sind alle Suiten bis Ende Dezember 2025 renoviert? Ist der Aqua Park und der Kinderpool Ende Dezember nutzbar? Welcher Pool ist im Dezember beheizt?
Sind die Zimmer mit Wüstenblick renoviert?
Dear Ms.Inge / Mr.Dieter, Please note that our Desert View rooms have now been fully renovated and are ready to welcome guests. Wishing you a wonderful day. Noha Kamel, Director of Quality Assurance
Wann wird denn die Bar und die neue Lounge eröffnet ....kommen ja im November wieder.🤗
Dear Mr./Mrs.Thomas & Ulrike, Warm greetings from Sheraton Soma Bay. We’re pleased to share that the bar is expected to open in October, followed by the club lounge in December—provided there are no delays. Wishing you a fantastic day. Noha Kamel, Director of Quality Assurance
Wann wird das Restaurant mit der Renovierung fertig sein?
Dear Ms.Merle, Warm greetings from Sheraton Soma Bay. We would like to inform you that we anticipate the restaurant to open in October, provided there are no delays. Wishing you a wonderful day ahead. Noha Kamel, Director of Quality Assurance
sind die baumaßnahmen abgeschlossen bis ende september??
Dear Ms/Mr.Inge / Dieter, Greetings from Sheraton Soma Bay, Please note that the work will not be completed by the end of September. Kindly send me an email, noha.kamel@marriott.com and I will share the updated renovation plan with you. Wishing you a wonderful day ahead. Best regards, Noha Kamel, Director of Quality Assurance
