Two Seasons Hotel & Apartments

Dear Mr. Anton, Thank you for taking the time to share your feedback on your recent stay with us. We are glad to hear that you found our location to be convenient and our food to be super! However, we are sorry to hear about the issues you experienced with your room and the service provided by our team. We apologize for the inconvenience caused by the unprepared extra bed upon your arrival. Rest assured that we will take steps to improve our room preparation procedures to ensure that this does not happen again in the future. We appreciate your feedback regarding our service, and we will consider it as we continue to strive for excellence in this area. We are pleased to hear that you enjoyed our breakfast buffet and found our hotel to be in a great location. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.