- DeutschkenntnisseSehr schlecht
Bester Service
- Gästebetreuung
Das Personal im Hauptrestaurant war beim Frühstück und Mittagessen sehr herzlich und zuvorkommend. Abends nach dem Schichtwechsel war es unterirdisch, sowie im Green& Grill. An der Rezeption und Strandbar war es akzeptabel.
Infos zur Reise | |
---|---|
Verreist als: | Paar |
Infos zum Bewerter | |
---|---|
Vorname: | Zaza |
Alter: | 41-45 |
Bewertungen: | 3 |
Dear Zaza, We are delighted to read your kind words about our breakfast and lunch service, and that you experienced the warm and accommodating hospitality of our main restaurant team. It is also encouraging to hear that you found the reception and beach bar service acceptable. At the same time, we regret the inconveniences you encountered in the evenings after the shift change, as well as at the Green & Grill. Please rest assured that we are continuously working with our Food & Beverage team to ensure consistency in service at all times of the day, and your feedback will be an important part of these improvements. We thank you for sharing your impressions, and we hope to welcome you back for an even smoother and more enjoyable stay. Warm regards, Javier Rodriguez General Manager