TUI Blue Bahari Zanzibar

Dear Irmgard, Thank you very much for taking the time to share your kind feedback about your stay with us! We are very pleased to hear that you enjoyed the service provided by our team and that you found our staff to be friendly and attentive across all departments. Your kind words mean a lot to us. We are sorry to hear that the mattress in the suite was not comfortable for your personal preference. Please note that we are able to arrange mattress toppers or alternative mattress solutions to make the bed softer and more comfortable. Our team is always happy to assist with such requests to ensure a more pleasant stay. We also sincerely apologize for the inconvenience caused by the power outages. Please be assured that we are actively working on improving the power situation to minimize such interruptions in the future and appreciate your understanding. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future! Kind regards, Marie Chaverny General Manager