Alles war 100 % organisiert. Auch das Hotel war sehr gut. Das Personal war super freundlich und hilfsbereit. Zwei Minuspunkte für das Hotel. Das all inclusive Buffet war sehr abwechslungsreich aber leider immer lauwarm. Im Badezimmer ist zu wenig licht um sich zu rasieren oder für die Frauen ihr Make-up zu gestalten. Sonst war alles super geregelt.
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| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im November 2025 |
| Infos zum Bewerter | |
|---|---|
| Vorname: | J&E |
| Alter: | 61-65 |
| Bewertungen: | 1 |
Dear J&E, Thank you very much for taking the time to share your detailed feedback about your stay at Towers Rotana. We are delighted to hear that you found everything well organized and that you enjoyed the hotel, especially the friendly and helpful service provided by our team. Your kind words are truly appreciated and will be shared with our colleagues. We also thank you for highlighting the areas where we can improve. Your comments regarding the temperature of the all-inclusive buffet dishes and the lighting in the bathroom are valuable to us, and we will certainly share them with the relevant teams to review and enhance our guests’ experience. Thank you again for your feedback. We are very pleased that overall, everything was perfectly arranged for you, and we look forward to welcoming you back again for another enjoyable stay. Warm regards, Imad Akil General Manager
