Hotel wird besser im Internet beschrieben als die Wirklichkeit ist.Stark abgewohnt und unsauber. Unfreundliches Personal und unfächiges Management.
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Dear Guest, Thank you for taking your time and posting review about Hawaii Riviera Resort. We are sorry to hear that your holiday experience was not as you expected it to be. The feedback from our guests is very important for us and helps us to understand where we are performing to a high standard and the areas where we are in need for improvement. Please be advised your comments have been passed to the management team and will be reviewed accordingly. We do hope that despite your comments we will have the pleasure to welcome you once again in the near future to show you our improvements. Best regards, Hotel Management
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