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Aus Deutschland
Marko (31-35)
Verreist als Paar • März 2025
Sehr unfreundliches Personal1,0 / 6
Allgemein
Hotel ist an sich schön und am guter Location, aber das Personal ist unglaublich unfreundlich und kaum hilfsbereit
Service
- DeutschkenntnisseSehr schlecht
Erlebnistipps erhalten
- Nein
Bester Service
- Nirgends
Sehr unfreundliches Personal
Infos zur Reise | |
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Verreist als: | Paar |
Infos zum Bewerter | |
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Vorname: | Marko |
Alter: | 31-35 |
Bewertungen: | 3 |
Kommentar des Hoteliers
Dear Mr. Marko, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the hotel's location and overall setting. However, we're truly sorry to learn that your experience with our staff did not meet expectations. Providing warm and helpful service is very important to us, and we apologize for falling short during your stay. Your comments have been shared with our team for immediate improvement, and we hope to have the opportunity to welcome you again for a much better experience. Warm regards, Stella Di Mare Management