Occidental Sharjah Grand

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We are sincerely sorry to learn of your dissatisfaction with the cleaning of your room, at Barceló we are fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. On a future occasion please do not hesitate to inform our reception of any concerns, our team will promptly address the issue and take action in any situation that does not adhere to our established standards. We are also sorry that our location was not exactly what you were looking for and have noted your feedback. Thank you for your lovely comments regarding the service you received from our team members, we will be sure to share your kind words as we know it will mean a great deal to them. We hope you will return for an improved experience in the future. Kind regards, Guest Experience Team.