Leider war mein erstes Zimmer nicht wirklich sauber, nach Beschwerde bekam ich dann ein besseres welches dann auch blitzblank war.
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Dear Mira, Thank you for taking the time to tell us about your experience at the Novotel Krasnoyarsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Kseniya Galkina Front Office Manager Email: H8122-RD@accor.com
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