Kein deutschsprachiges Personal ! Im Katalog wurde ein deutschsprachiges Hotel klar ausgewiesen ! Zimmer in Ordnung aber nicht 100% sauber. Das Buffet im Speisesaal hat nur einen Zugang für alle Gäste. Immense Warteschlangen und somit kein freier Zugang. Alles nur über App buchbar. Ohne englischkenntnisse und internetkenntnisse ist ein Aufenthalt stark eingeschränkt. Totale Fehlinformation von der TUI.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im September 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Bradl |
Alter: | 61-65 |
Bewertungen: | 1 |
Dear Bradl, Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for any inconveniences you encountered, and we appreciate your valuable insights. We would like to assure you that we do have German-speaking staff at our hotel, and for some of our team members, German is their native language. We regret any confusion or miscommunication that may have occurred during your stay. In terms of the booking process, we apologize for any inconvenience caused by the app-based system, please note that all Mitsis Hotels use it, to ensure all our guests will have the chance to enjoy a meal to our A La Carte restaurants who are 7, and the application is available in different languages including German. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable experience. Thank you Mitsis Faliraki Team.