Aus Deutschland- Preis-Leistungs-VerhältnisSchlecht
In vielen Bereichen keine 5 Sterne, bei früher Anreise kein Raum zum Umziehen, kein Gepäckraum. Kein Übersichtsplan der Anlage, alles über die Mitsi App nur English, Buchungen der Themenrestaurants Nervig da meistens schon alles ausgebucht war, am besten gleich bei Ankunft buchen.
Die Zimmer sind sehr klein und haben wenig Ablagemöglichkeiten. Die Zimmer wurden eher schnell gereinigt als gründlich. Die Betten waren sehr gut.
Hauptrestaurant Essen immer das gleiche, wenn Ihr hier das Essen der Themenrestaurants mit ins Hauptrestaurant bringen würdet, wären die 5 Sterne gerechtfertigt. Für Vegetarier wenig Auswahl. Drinks an der Bar wurden frisch zubereitet.
Zu den Show Zeiten (Poolbar) zu wenig Personal das die Tische bedient.
Anfahrt zum Hotel ca. 30 Minuten. Auf alle fälle nach Rhodos Stadt fahren, alle 20 Minuten gibt es die Möglichkeit mit dem Bus nach Rhodos Stadt zu fahren, kostet € 5 für 2 Personen, bei Rückfahrt gleich das Ticket am Schalter kaufen, da hier die Rückfahrzeiten eingetragen werden, oder mit den Taxi zurück, ca. € 25.-
Beliebte Aktivitäten
- Strand
Was gut war, Liegen sehr bequem, Poolhandtücher konnten jeden Tag getauscht werden.
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im September 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Tini |
| Alter: | 61-65 |
| Bewertungen: | 5 |
Dear Tini, Thank you for sharing your personal experience regarding your recent stay with us. We regret to know that we did not meet your expectations in all areas. We are delighted to hear that you found the loungers comfortable, appreciated the daily change of pool towels, and enjoyed the freshly prepared drinks at the bar. Your comfort is important to us, and we strive to provide a relaxing atmosphere for our guests while offering high-quality beverages to enhance their experience. Regarding themed restaurant bookings, we are sad to read that you faced difficulties with the reservation process. Our Guest Relations or Concierge team would have been more than happy to assist you in securing reservations, ensuring a seamless dining experience. Regarding our dining options, we are passionate about offering you rich culinary experiences in the all-inclusive and à la carte restaurants of our hotels & resorts, inspired by the Greek and international cuisine, always accompanied with the most exquisite drinks and cocktails to please the most demanding palates. We strive to provide a large variety of dishes, which is why we implemented different buffet theme nights following a 14-days-schedule in order to avoid any repetition. Moreover, we are sad that you were not fully satisfied with the cleanliness in your room and we apologize for any inconvenience caused. It would have been very important for us to take measures immediately if we had been informed about any potential concerns. Your satisfaction is our highest priority, and we are sad that this area was not up to our usual standards. Our dedicated housekeeping team works tirelessly to ensure that every room is spotless and well-maintained, offering a welcoming and pristine environment for our guests. Once again, we would like to thank you for sharing your concerns with us. We want to continue being pioneers at Greek hospitality and your feedback is very helpful for us. Stay assured that we will share your constructive comments with our team in order to improve our services. We will be pleased to have the chance to welcome you back at our hotel in the future, in order to ensure the quality stay that you expect and deserve! Kind Regards, Mitsis Faliraki Team
