Millennium Central Dubai Downtown

Dear Roman , Thank you for taking the time to write your review. The M Hotel Downtown by Millennium will work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention. Please allow me to extend my sincerest apologies as we have failed to meet your expectations on certain facets during your stay. We highly value our guests’ feedback and your review about your recent experience with us is greatly appreciated. I am a firm believer that these comments are helpful motivators to continuously improve our ways of enhancing our guests' experience. I have discussed the matter with the concern departments and i would like to assure you that the necessary improvements and action will be taken to ensure this will not occur in the future. We hope such an isolated experience won’t hinder you from selecting our hotel for your next visit and do hope that you will give us another opportunity to make up for not having met your expectations, and look forward to welcoming you back very soon. Kind Regards, Cornelia Ehrhardt- General Manager.