Aus DeutschlandSehr schöne Hotel wir waren sehr zufrieden alle nett und freundlich außer über Transfer machen die sich keine Gedanken über Transfer ob wohl wir drei mal gefragt haben wüsste keiner was dafon am Ende hat jemanden gesagt um 22.30 Uhr kommt jemand um 23. haben wir nochmal gefragt hat er gesagt am besten nehmt euch einen Taxi kommt keine ob wohl
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 3-5 Tage im Juli 2025 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Ibrahim |
| Alter: | 41-45 |
| Bewertungen: | 1 |
Dear Mr. Ibrahim, Warm greetings from Media Rotana Dubai. Thank you for taking the time to share your feedback here in Holiday Check. We’re very pleased to hear that you enjoyed your stay with us and that you found our team to be friendly and welcoming. It’s always rewarding to know our efforts made a positive impression. However, we’re truly sorry to hear about the issues you encountered with the transfer service. We understand how frustrating this must have been, especially after repeated inquiries. Please accept our sincere apologies for the inconvenience. We take your experience seriously and will be following up with the concerned department to understand what went wrong and to ensure better coordination in the future. Reliable and timely transfers are an important part of the guest experience, and we appreciate you bringing this to our attention. Moreover, we hope that you would still consider us on your next visit and allow us to serve you better. Once again, thank you and we look forward to hearing from you. Best Regards, Sherif Madkour General Manager
