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Has(41-45)Deutschland
1 Bewertungen
Vor 5 Monaten • Verreist als Familie im Oktober 2025
Zimmerwechsel versprochen, aber nicht erhalten
1 / 6

Das Hotel war wirklich enttäuschend! Der Service ist miserabel – renovierte Zimmer bekommt nur, wer Glück hat! Die Frau am Guest-Relations-Schalter hat uns einen Zimmerwechsel versprochen, der natürlich nie passiert ist. Wo ist eigentlich der Manager, wenn man ihn braucht?


Familien

Alter der Kinder

  • 3 - 5

Kommentar des Hoteliers

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Lindos Princess Beach Resort & Spa. We are sorry to read that certain aspects of your experience did not meet your expectations. Please note that our resort is currently undergoing a gradual renovation process, and all room types are scheduled to be fully renovated for the 2026 season. Room allocation is always made according to the category booked, and renovated rooms are assigned subject to availability. We would like to clarify that our Guest Relations team always strives to accommodate guests’ needs and special requests whenever possible. We regret any miscommunication that may have occurred regarding your room change and appreciate your understanding. We truly hope that, aside from this matter, you were able to enjoy some aspects of our services and had pleasant moments during your stay with us. Kind regards, Lindos Princess Beach Resort & Spa by H Hotels Collection

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