Tolles Hotel (Oberfläch gesehen). Netter Empfang, schöne Zimmer gutes Service. Frühstück sehr gut sortiert konnten auf der Terrasse sitzen. Zu kleine Poolanlage, schlechte pflege der Poolanlage und Gartenbereich
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Dear Juli, thank you for taking the time to share your valuable comments regarding your experience with Kempinski Palace Portorož. I am very happy to read your feedback regarding our delicious breakfast and our helpful employees. I do, however, regret to hear that you noticed a few lapses in our service at the Pool area. Thank you for bringing this to my attention as I will immediately share it with the heads of respective departments in order to find a solution to the presented issue. I hope that we will be able to host you again at our property in the near future. Yours sincerely, Thies C. Bruhn General Manager
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