Kacha Resort & Spa, Koh Chang

Dear, Khun Soren Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your insights, as they help us continue to improve our services. We’re glad to hear that you found our location with plenty of nearby restaurants convenient, and that you enjoyed the beautiful pools and massage services. We also appreciate your comments about our dining area with a sea view. However, we apologize for the issues you faced regarding the beach area in front of the hotel and the lack of natural light in your room and bathroom. We understand how important lighting is for a comfortable stay, and we will review this feedback for future improvements. We also take your comments about breakfast options into consideration, as we strive to accommodate all our guests' preferences. Thank you once again for your valuable feedback. We hope to welcome you back in the future for a more enjoyable experience! Warm regards, Hotel Management Team Kacha Resort Koh Chang