JAZ Elite Casa del Mar Beach

Dear Ms. Steffani, Thank you very much for your comments in regards to your recent stay with us at Jaz Casa Del Mar Beach. Please be assured that we are most grateful to you for having taken the time to bring these matters to our attention, as it is through constructive criticism such as yours that we are able to monitor our hotel operations more closely and take corrective action when necessary. Please kindly be informed that during your stay we were hosting approximately 300 guests and didn't get a single complaint regarding any stomach disorder. Kindly be assured that this matter is not taken lightly and that we are continuously reviewing our hygiene and food handling procedures. Ms. Steffani, kindly be informed that we discussed your comment with our Chef Animation, and I can assure you that he is personally looking into the matter, ensuring that all guests are satisfied. We sincerely hope that you will notice the difference on your next visit to Jaz Casa Del Mar. Warmest regards, Hotel Management