Wichtiger Hinweis zu den Bewertungen!
Dieses Hotel wird gerade von unserem Team beobachtet und überprüft.
Personal super freundlich und zuvorkommend. Leider liegt das Jaz Aquamarin weit vom Strand entfernt. Das Meer war leider auch fast den ganzen Tag weg. Fitnessraum geht leider gar nicht, viel zu klein und viel zu kalt, keine Ausrüstung vorhanden die 5 Sternen entspricht. Zimmer sind OK, könnten aber eine Renovierung gebrauchen. Essen und Getränke OK.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 2 Wochen im Mai 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | TS |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear Guest, Thank you for choosing Jaz Bluemarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your positive comments about our hotel, accommodating staff, food and drinks. We do advertise that the sea is extremely shallow. Unfortunately this is part of the natural landscape here and we are unable to change this. We have applied for permission to build a jetty but a minimal amount are given permission every year in order to minimize the impact on the red sea, but we hope to be able to build one soon in order that everyone can enjoy the sea and snorkeling, although we do have a small in house reef nearby. With regards to your comments about our rooms, we would like to highlight that the hotel is in full operation 365 days a year and updates are subject to an ongoing process, when and as needed, for example with grouting, upholstery renovations, polishing works, paintings etc. Although we have not been closed for full renovations, we do our best to keep our rooms at a good standard, which is acknowledged by most of our guests praising the high standards of our rooms keeping in consideration that the hotel has opened in 2011. Nevertheless, we will be looking further into your kind suggestions, as we always thrive to improve ourselves in all aspects of the hotel. We hope to have the pleasure to welcome you back again in the future. Best Regards Mohamed Wafa Hurghada Area Manager