Jaz Bluemarine

Dear Guest, Thank you for choosing Jaz Bluemarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your positive comments about our nice facility and friendly service and cleaning staff. With regards to your comments about the food, we are sorry that this was not to your taste but we are catering for a number of different nationalities each with their own tastes and expectations and the majority of our guests are more than happy with the food provided. However, if you are unable to find something to suit then our chefs are more than happy to prepare something especially for you. Nevertheless our chefs are constantly reviewing and updating our menus so perhaps on a return visit you may find it more to your own liking. We are very surprised about your comments about our staff, as we continuously receive praise and excellent scores regarding the staff, with very good comments about their friendliness and professionalism. This is something that is the core of our hotel operation and that we continuously work on improving by trainings in daily operations. Nevertheless, we have forwarded your comments to the hotel management for their perusal and action where seem needed. We hope to have the pleasure to welcome you back again in the future. Best Regards Mohamed Wafa Hurghada Area Manager