Hotel Sheraton Zagreb

Dear Tobias, Thank you for sharing your thoughts about your recent stay at the Sheraton Zagreb Hotel. We truly appreciate you taking the time to provide your feedback, as it helps us understand where we can improve and what aspects of your stay stood out. We acknowledge your observations about the condition of the rooms compared to our renovated lobby. While we are proud of the updates made to our public areas, we understand that the guest room experience is equally important. Your feedback is valuable, and we are actively looking at opportunities to refresh our rooms to enhance comfort and style. It’s great to hear that our central location contributed to your stay, making it convenient for you to explore Zagreb’s attractions, dining, and cultural spots. This is an aspect many guests appreciate, and we’re glad you found it beneficial. We’re happy that you found the service uncomplicated and smooth. Our team strives to ensure that every guest feels taken care of, and knowing this aspect met your expectations is rewarding for us. Thank you for noting the cleanliness of your room. While we understand that the decor may feel traditional, maintaining a high standard of cleanliness is a top priority, and it’s wonderful to know that you recognized this. We realize that options in Zagreb can be limited, and we are committed to being a welcoming and reliable choice for travelers. Your feedback encourages us to keep improving and ensuring an even better experience in the future. If you choose to stay with us again, please feel free to reach out with any requests to make your visit more enjoyable. Kind regards, Front office team