Hotel Radisson Blu Krakow

Dear Mr. Niklaus, Thank you very much for taking the time to share your detailed feedback following your recent stay at Radisson Blu Krakow. We are delighted to hear that you enjoyed your stay and appreciated the warm and courteous service from our team across all departments. It’s also great to know that the upgrade to the Junior Suite, as part of your Radisson VIP status, contributed positively to your experience. Thank you for your kind words about our location – we agree that being close to the historic Old Town and the castle is a real advantage for our guests. We're also happy that you enjoyed your Club Sandwich and found our breakfast offering to be good. That said, we appreciate your constructive comment regarding the milk refill at the coffee station, and we will ensure this is addressed with our team to improve the breakfast experience for all guests. Your feedback is invaluable to us, and we're thrilled to hear that you would choose to stay with us again. We truly hope to welcome you back soon – perhaps next time we can surprise you with something new, even in the absence of a swimming pool. Warm regards, Izabela Tomczyk Assistant Front Office Manager