Hotel Holiday Inn Chiangmai

Dear Anne, Thank you very much for taking the time to comment on your recent stay with us. I am delighted to read that you had enjoyed your stay with us including our location, the room on 22nd floor, restaurants and facilities provided. At Holiday Inn Chiangmai, we strive to make sure our guests have the best experience and we are happy to know that you were pleased with the sumptuous food and beverage dining offered. Your comments will be shared with the entire team and I am sure that your feedback will be encouragement to all our associates. We appreciate your comment about the carpet, please accept my sincere apologies and I am pleased to share with you that we have commenced with refurbishment of our guest rooms and anticipate completing all floors by the end of this year. Thank you once again for your feedback and I do hope that in spite of this inconvenience, we will have the opportunity to welcoming you back in the near future to experience the improvement. Warm regards, Stella Jacobs General Manager