Hilton Marsa Alam Nubian Resort

Dear Sandra, Warm greetings from Hilton Marsa Alam Nubian Resort. Warm greetings from Hilton Marsa Alam Nubian Resort. Thank you very much for choosing to stay at Hilton Marsa Alam Nubian Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our staff is making the best of its efforts in order to meet your expectations. We are sad to hear that you have been through a stomach ache during your vacation.   Our culinary group is pleased to prepare the dishes according to the taste of our guests with different nationalities; so we are sorry that you had not discussed it with us during your stay. If you mentioned it earlier in one of your conversations with our customer support team, we would have rectified your experience. I would like to draw your kind attention that Hilton Marsa Alam is following a strict hygiene stander. Please rest assured that all your points of disappointment were carefully investigated and placed into our consideration for measuring and improving our service standards. We are looking forward to welcoming you again to Hilton Marsa Alam Nubian Resort. Best regards, Aya Rabie Guest Relations officer Hilton Marsa Alam Nubian resort