Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Siute war nicht so gebucht. Statt Front Meer nur Blick zum Swimmingpool und über Bar und Palmen das Meer. Obwohl Adult only, lefen Kinder und Gäste des danebenliegenden Hotels durch die kleine Anlage. Sprangen im Swimmingpool herum und grölten laut. Obwohl ruhig dort angpriesen wird, ist die Bar direkt daneben mit Musik und Lärm bis 23 Uhr. In der Ausschreibung steht, dass kostenlose Liegen am Strand zur Verfügung stehen. Diese kosten jedoch 10 € am Tag. Dadurch, dass das Büffet im Haupthaus ist, wimmelt es auch dort von lauten Kleinkindern. Leider für das viele Geld nicht sehr erfreulich, wenn Ruhe und wenig Stress gesucht ist.
Gute Ausstattung der Suite, angenehme Größe. Schlaf leicht gestört wegen Lärm der Bar.
Nucht zu unterscheiden von kedem andeten Hotel.
Im Restaurant und Barberreich sehr angenehm, freundlich und hilfsbereit. An der Rezeption kurz angebunden, eher unfreundlich.
Fahrt vom Glughafen zum Hotel dauerte in der Nacht noch 90 Minuten. Wir kamen gegen 1 Uhr an, bis alle abgeliefert waren. Eigentlich eine Zumutung.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Oktober 2019 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Ruth |
| Alter: | 66-70 |
| Bewertungen: | 2 |
Dear Guests, Thank you so much for choosing our Hotel for your holidays. We would like to assure you that, every remark from our guests is always a welcome and useful comment which is taken into consideration by us in order to enrich even more our high grade services. With full respect to your point of view, please allow us to respond to your review. We kindly note that in all of the Hotels all around the world, there are specific rules. More particularly, your comment about the 'Only Adults', please note that in order to have the best possible operation, we enforce very strictly this rule. We offer an upscale and sophisticated vacation experience and take care of every last detail, guarantying that guests enjoy a blissfully relaxing holiday in a nice atmosphere. Our facilities, as well as all the small details and comforts, are designed considering the needs of this audience in depth. We wish you would have contacted us on the matter on the spot, an action that will enable us to react immediately. Regarding your reservation, we would like to mention that it was verified to be for a room type Deluxe Suite . The Suites are on the first floor with a spacious open plan and a big balcony, and have an amazing side view of the beach and the Cretan Sea. For all the Guests of High Beach White Villa Collection, an Umbrella and two loungers are included at the Beach free. Regarding your comment about the sound of music from the bar, we kindly confirm that is always according to the legislation and we are oblized to follow the restrictions about the noises in the public areas. In order to provide you with as smooth vacations as possible, you could contact us any time. Our opinion is that a dissatisfaction should be mentioned on the spot directly to the hotel, an action that will enable us to react immediately to any issue arising. In conclusion, as our focus is to keep all our guests happy in order to enjoy their holidays, we will continue working on our high quality services with great enthusiasm and we will be more than happy to accommodate you in the future so that you will give us a chance to prove to you that we deserve better criticism. With best regards, Haris Prinari Public relations manager
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