- Allgemeine SauberkeitGut
angekommen ab flughafen erst nach 2 stunden am hotel nach irrfahrt. nach schlüsselempfang wohin??. musste mehrmals nachgefragt werden. info und hinweise gibt es keie, man muss sich alles erfragen. trotzdem keine änderung.
- ZimmergrößeSehr gut
- SauberkeitSehr gut
- EssensauswahlGut
- Kompetenz (Umgang mit Reklamationen)Gut
- Freundlichkeit & HilfsbereitschaftSehr gut
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 3 Wochen im Oktober 2018 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | ernst |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear Guest, First of all, we would like to thank you for choosing our property for your stay, it is such a delight to learn that overall you had a great time with us. We were very concerned to read your personal ideas about certain problems during your stay with us and would like to offer our sincere apology for this. As our guests are the cornerstone of this hotel’s success please rest assured that we are taking all the necessary steps to make sure that as much as we can, these are no longer issues to our guests. We hope we might have the opportunity to provide you an Esperos Village Blue & Spa experience commensurate with our normal standards when you next visit Rhodes. Kind Regards , Dona Giourga Guest Services & Marketing Ass. Mgr Esperia Group