Esperos Village Blue & Spa - Adults only

Dear Anita, Thank you for sharing your feedback regarding your recent stay with us in August 2023. We appreciate your comments and are glad to hear that you found many aspects of our hotel enjoyable. We're delighted to know that you found our location convenient, your room comfortable, and the service provided by our staff satisfactory. However, we regret any inconvenience you experienced on the day of your arrival. We apologize for any inconvenience this may have caused and appreciate your patience as our team worked to promptly rectify the situation. Regarding the food, we're pleased that you found it excellent and catering to a variety of tastes. However, it's important to note that drinks are not included in our hotel's half-board formula. In case that you are interested, we can recommend one of our sister hotels with all-inclusive options for your future visit, where drinks are included. Thank you for choosing to spend your holiday with us, and we hope to have the opportunity to welcome you back in the future, so that we may offer you the truly amazing and imaculate holiday experience our valuable guests have come to expect from us. Until then, we wish you all the best. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group