Esperos Mare Resort & Spa

Dear Heidi, Thank you very much for taking the time to share your detailed feedback. We truly value your comments, as they help us better understand our guests’ impressions and continue to improve the quality of our services. We are happy to hear that you enjoyed the food, the cocktails, and the friendliness of our team overall, as well as the beautiful view from your room and the convenient location close to the beach and transport options. At the same time, we are sorry to read that certain aspects of your stay did not fully meet your preferences. Your remarks are very helpful, and we will certainly share them with the relevant departments. We continuously review such feedback to identify areas where we can further improve. Thank you once again for your thoughtful comments and for recognizing the positive aspects of your stay. We truly hope to have the opportunity to welcome you back for a visit that more closely matches your expectations. Warm regards, Stathis Barbagiannis Guest Relations Department Esperia Group